Cancellation Policy
If you cancel at least 48 hours before your scheduled class, you will be offered a refund. If you cancel less than 48 hours before your scheduled class, you will receive a credit valid for one year from the date of your originally scheduled class. No-shows will not receive a refund or a credit. You may cancel by emailing us at info@studiovino.biz.
If at least 5 painters are not registered for a class 24-hours prior to its start time, Studio Vino reserves the right to cancel the class. You will be issued a full refund if the class is cancelled by Studio Vino. All those who have registered will be contacted by Studio Vino.
Rewards Program
You can earn a free class at Studio Vino when you purchase six classes at full price. Purchases for private parties do not count toward rewards. Rewards cannot be combined with other discounts, including buy-one-get-one offers. Rewards cannot be redeemed for cash. We cannot be responsible for lost rewards cards. Use of the card and participation in the rewards program constitutes acceptance of all program rules. Studio Vino reserves the right to make changes to the rewards program at any time without notice.
Food & Drink
Our licensing requires that all available beverages be provided or sold by Studio Vino. We cannot allow any outside beverages into the studio (including non-alcoholic beverages). You are welcome to bring snacks to any class, but the food must be prepared in a licensed kitchen, i.e. restaurant, caterer, grocery store, etc. We also ask that you let us know in advance if you want to bring in food so that we can set up a table for you if necessary. Please contact us for additional information about this policy.
Alcohol
All guests wishing to purchase or consume alcoholic beverages must be 21 or older and present a valid I.D. at check-in.
Minimum Age Recommendations
Each class on our calendar has a minimum age recommendation. This recommendation is based on the expected ages of attendees and the content of the class including painting subject matter, music, and alcohol consumption. While these are just recommendations, guests under 18 years of age must be accompanied by an adult during evening class times (unless otherwise specified).
Boutique Return & Exchange Policy
Receipt or original payment method (credit card) required for all returns and exchanges. Unused merchandise may be returned within 30 days of purchase for exchange or full refund. No returns accepted after 30 days.
Security
Studio Vino is committed to the protection of the personally identifiable information that you share with us. We utilize a combination of security technologies, procedures and organizational measures to help protect your personally identifiable information from unauthorized access, use or disclosure. For example, we store the personally identifiable information you provide on computer servers with limited access. Personal information, for example, credit card information, sent over the internet is protected with Secure Sockets Layer (SSL) encryption technology.